Bee-Clene has been my go to cleaning service for many years. Owner, Patty is personable, easy to talk to and she communicates! I have sent her crews to clean move-out rentals for some of my clients, and I have used here cleaning services (windows included) here at my home.
Her efficient workers are polite and pleasant to have around.
Jane Story, Owner Handyman Co-op
February 4, 2017
We have been very pleased with both of the apartment cleaning jobs your people have done for us.
Allan Dow Shore and Sea Apartments
Frequently Asked Questions
Do you guarantee your cleaning services?
We guarantee our work. In return, all we ask is that when we have completed our job, you are at home to review the work. This way we can take care of something right away, ensuring you are happy before we leave your home.
Is it okay to tip the service person/persons that cleaned my home or carpet?
Tips are not required, and we never expect them. But, if you want to show your service person your appreciation in the form of a gratuity, it is always appreciated.
Am I able to call whenever I would like to have my home cleaned, or do I need to schedule a regular service?
We have clients that we clean for weekly, semimonthly or whenever the need strikes. We make sure to have the same person service your home, regardless of how frequently or infrequently you call us. This helps ensure that you have your house cleaned the way you like, without having to go over the same details every time.
What kind of blinds do you clean?
We clean cloth, faux wood, metal and plastic blinds.
We do not clean Roman shades. Due to the use of water with ultrasonic blind cleaning, we do not clean wood blinds, as they can warp.
Also, we cannot guarantee black out shades due to the construction of the backing.
I just spilled (wine, coffee, juice) and stained my carpet. What should I do?
Find a white terry cloth towel and soak the towel. Blot the stain, continuing to apply pressure to remove the moisture. Often this will remove the stain.
If not, keep the area wet, and call us to come clean your carpet. Above all, DO NOT use any of the various carpet cleaners that are on the market. Many of these chemicals are too harsh and can permanently stain your carpet.
When is time to replace my carpet?
If you follow your manufacturer's care instructions, your carpet can last 10 years or longer. But as carpet gets older, the fibers break down, showing considerable wear and matting in high traffic areas. Your rug may even show tearing or fringing at the edges.
Does your carpet smell, even after a couple of professional cleanings? If your carpet is worn and you cannot get rid of odors, it is probably time for you to replace your carpet.
Do I need to vacuum before a carpet cleaning service?
Do not worry about vacuuming. We will vacuum before and pre-treat any stains. All that we ask of you is to pick any small things up off the floor.
Will you move my furniture before a carpet cleaning service?
Upon request, we are happy to move furniture before cleaning your carpet. Please let us know prior to the day of service.
What is the drying time when you clean my carpet?
It takes approximately 10-12 hours for a carpet to dry after being steam-cleaned.
Do you offer a mobile blind cleaning service?
While we do not offer a mobile blind cleaning service, Bee-Clene can pick up your blinds and re-install them on the same day. We charge $50 for this service.
You are also able to drop off your blinds at our office. If you drop them off by 10:00 a.m., they will be ready for pick up at 5:00 p.m. To receive same day service, your blinds need to be dropped off by 10:00 a.m.
Do you bring cleaning supplies or do I supply them?
We bring our own cleaning products and supplies when we come to your home or office unless you prefer that we use yours.
I have children and/or pets. Are the cleaning products you use safe for our home environment?
All of our products we use are non-toxic and biodegradable. If the stain is problematic, you may need to use a stronger cleaner. If so, we will always consult with you first.